Today’s Top 10 Skills in Demand
As a candidate in an increasingly competitive job market, you need to know which skills will keep your resume at the top of the pile. If you’re new to the world of work, or lack prior experience, we’ll show you in our example below how AmbiMi can help.
To get the most-up-to-date list of skills, we spoke to Recruitment Specialists from our sister company, Impact Recruitment, who placed thousands of candidates in the last year alone. We asked them for the top skills in demand from employers for entry-level positions. Here are the skills, their definitions, and recent job titles posted on AmbiMi that use the skill.
The Top Skill Asked for by Employers is Customer Service
“Assisting customers with products or services in a supportive and friendly manner.”
Customer service is a skill used in almost every industry. If you work face-to-face with customers or clients, you’re doing customer service.
Recent Jobs: Customer Service Representative, Receptionist, Helpdesk Specialist
Don’t have Customer Service Skills? Here’s how to get them:
Step 1 :
Tina (not her real name) wanted to develop her customer service skills but had no prior experience. She came across AmbiMi, downloaded the app, created her profile, and selected Customer Service as a skill she wanted to develop in MiSkills.
Step 2:
Tina matches to a Customer Service Representative contract. The job lasted one week and had customer service, chat support, customer retention, support ticketing, and warm calls as the applicable skills. She applied and was accepted for the role!
Step 3:
She attended her shifts and developed all five skills. At the end of the contract, all these skills were verified and added to her AmbiFile.
Tina gained verifiable experience in customer service (amongst other skills) in one week. She can show her AmbiFile to potential employers to help secure a role.
Step 4:
You can now do the same with the following nine in-demand skills!
The Next Most Important 9 Skills
2. Following Instructions
“Ability to carry out written and/or verbal directions.”
Every job requires employees to follow instructions. It’s great for everyone to add to their skillset. This is a common skill required for any job in any industry.
Recent Jobs: Production Assembler, Guest Service Operator, Administrative Assistant
3. Typing 45+ WPM
“Ability to type 45 or more words per minute with a high degree of accuracy.”
Typing ability is important in any job that uses a computer. This skill is most applicable to administrative roles.
Recent Jobs: Data Entry Clerk, Records Specialist, Contract Clerk
4. Selling
“Providing information about goods or services to enable an informed buying decision.”
Selling is one of the most effective ways to bring customers in, so it’s no surprise it’s high in demand. Although most common in sales positions, you may see sales skills used in other roles.
Recent Jobs: Inside Sales Associate, Customer Service Representative, Auto-Renewal Specialist
5. General Cleaning
“Light cleaning of floors, surfaces, interior glass and mirrors, and appliances.”
Cleaning became a huge priority for every company during the pandemic. Now, most jobs include general cleaning responsibilities.
Recent Jobs: General Maintenance, Restoration Technician, Store Associate
6. Budgeting
“Creating and maintaining a budget.”
Companies have been keeping a closer eye on budgets with tight supply chains. Budgeting is a valuable skill for anyone to know.
Recent Jobs: Controller, Underwriting Assistant, Project Manager
7. Bookkeeping
“Retrieving, recording, and classifying financial transactions in an accounting ledger and/or software.”
Accounting roles have been in demand, and bookkeeping is a popular requirement. Many administrative jobs are also responsible for bookkeeping, so having it as a skill can give you a competitive edge.
Recent Jobs: Bookkeeper, Senior Accountant, Administrative Assistant
8. People Management
“Managing, leading, and/or organizing an individual or team of people.”
People management is a leadership skill that includes hard and soft skills. It’s about managing people and leading and encouraging them. This is a relevant skill in any industry.
Recent Jobs: General Manager, Senior Executive Assistance, Customer Service Manager
9. Lift up to 50lbs
“Ability to lift up to 50 lbs independently.”
Lifting capability is common in manual labour roles. But, you may also need to learn this skill if you’re stocking store shelves, stocking an office, and much more.
Recent Jobs: Productions Associate, Forklift Operator, General Labour
10. Order Picking
“Pulling products by unit number, barcode, or packing slip to fulfill orders.”
Online ordering is increasingly popular, leading to many order picking roles. Material handling and production roles use this skill, and there are plenty of open jobs.
Recent Jobs: Order Picker, Warehouse Associate, Shipper/Receiver
With AmbiMi, you can gain on-the-job experience fast. Download the app below to develop your skills!
